1. What Is an IT Department?

An IT Department is the team responsible for managing the company’s entire technology ecosystem.
This team ensures all systems, servers, networks, applications, and user activities run efficiently and securely.

Without an IT Department, what can happen?

• Email system shuts down
• ERP/CRM becomes inaccessible
• Payroll software stops working
• Servers crash
• Communication breakdown
• Productivity drops by 60–70%
• Company becomes vulnerable to cyberattacks

The IT Department is truly the heartbeat of every corporate organization.

2. Core Responsibilities of a Corporate IT Department

A professional IT team manages the following major areas:

1. End-User Support
2. Hardware & Software Management
3. Network Management
4. Server Administration
5. Cybersecurity
6. Cloud & Backup
7. Vendor & AMC Coordination

Each area includes several sub-responsibilities, explained below.

3. End-User Support / Helpdesk

Almost 60% of corporate IT work involves supporting employees.

Daily User Support Includes:

• Laptop/Desktop setup
• Email ID creation (Outlook, O365, Google Workspace)
• Password reset
• Printer & Scanner troubleshooting
• Internet/WiFi issues
• VPN setup
• Microsoft Teams/Zoom meeting room setup
• Software installation
• Remote support
• Ticketing system management
• Shared folder access
• User account unlock
• Mobile email setup
• Biometric attendance sync issues

DigiVista Infotech provides 24×7 Remote & On-Site IT Support to corporate clients.

4. Hardware & Asset Management

Hardware Responsibilities

• Laptop/Desktop installation & formatting
• OS installation
• RAM/SSD upgrades
• Printer repair & toner replacement
• Projector/Smart TV setup
• Biometric machine setup
• CCTV cameras management
• Router, switch & access point installation
• Mobile device management

Asset Management

• Laptop allocation to employees
• Warranty/AMC records
• Serial number tracking
• Asset register maintenance
• Repair/maintenance logs

DigiVista Infotech’s AMC services keep all devices updated, secure, and working efficiently.

5. Software & License Management

Corporate companies must use legal, licensed software.

Responsibilities Include:

• Windows/Mac OS installation
• Office 365 deployment
• Antivirus setup
• ERP/CRM software
• VPN software installation
• Adobe tools
• Software patch updates
• License renewal notifications
• Blocking unauthorized software

DigiVista ensures 100% software compliance and legal safety.

6. Network Management (LAN/WAN/WiFi/VLAN/Firewall)

Network management is one of the most technical corporate IT tasks.

6.1 LAN/WAN Management

• Switch configuration
• LAN cabling
• IP addressing
• Router setup
• UPS integration
• Patch panel management

6.2 WiFi Management

• Access point installation
• SSID creation
• Guest WiFi setup
• Speed limiting policies
• Device monitoring
• MAC filtering

6.3 VLAN Management

• Separate networks for HR, Finance, Sales, Developers
• Improved security
• Block unauthorized access

6.4 Firewall Management

• Fortigate, Sophos, Cisco, SonicWall
• Blocking/allowing ports
• Website filtering
• VPN tunnel configuration
• Intrusion detection & threat monitoring

DigiVista provides professional enterprise-level network & firewall setup.

7. Server Administration (On-Premise & Cloud)

Corporate companies use multiple types of servers:

7.1 Types of Servers

• Active Directory (AD)
• File server
• Mail server
• Database server (MySQL/MSSQL)
• Application server
• Print server
• Virtual servers (VMware/Hyper-V)

7.2 Server Responsibilities

• User account creation
• Group Policies (GPO)
• Permissions & access control
• Storage management
• Log analysis
• VM creation
• Patch updates
• Shared folder management
• Server health monitoring

DigiVista Infotech manages Hybrid, Cloud & On-Premise Server infrastructure.

8. Cybersecurity Management

Cyber attacks are the biggest threat in 2025.

Responsibilities Include:

• Antivirus monitoring
• Firewall security
• DLP (Data Loss Prevention)
• Ransomware protection
• Email security (SPF, DKIM, DMARC)
• SPAM filtering
• MFA
• VPN security
• Patch updates
• USB blocking
• Drive encryption

DigiVista provides Cybersecurity Monitoring + Threat Prevention solutions.

9. Cloud Management (AWS, Azure, Google Cloud)

Modern companies are shifting to cloud environments.

Responsibilities include:

• Virtual machine management
• Cloud storage configuration
• Email-on-cloud
• Cloud backup
• IAM access policies
• SaaS application management
• Cost optimization

DigiVista offers Cloud Migration & Cloud Security Services.

10. Backup & Disaster Recovery

Data is the biggest asset of any business.

Backup Responsibilities:

• Daily automated backup
• Weekly full backup
• Cloud & On-Prem backup
• Database backup
• Email backup
• Restoration testing
• Offsite backup storage
• DR drills

DigiVista Infotech provides secure & reliable Backup + DR Solutions.

11. CCTV, Biometric & Access Control

Corporate IT also manages:

• Biometric attendance machines
• CCTV installation
• DVR/NVR configuration
• Remote mobile viewing
• CCTV data storage
• Access control cards

12. Vendor & AMC Management

IT departments coordinate with multiple vendors:

• Laptop/Printer repairs
• Firewall renewal
• CCTV maintenance
• ISP support
• Server AMC
• Device procurement

DigiVista Infotech is itself a one-stop AMC provider — no need for multiple vendors.

13. Documentation & Reporting

Proper documentation is vital in corporate IT.

Includes:

• Asset register
• Inventory list
• Daily ticket reports
• Incident reports
• Security logs
• Network diagrams
• Server & backup reports

14. Daily Work of a Corporate IT Team

Small but important daily tasks:

• WiFi password updates
• Pen-drive scanning
• Data recovery
• Printer jam fixing
• Meeting room setup
• Teams/Zoom troubleshooting
• Email signature updates
• Webcam/Mic issues
• VPN problems
• System clean-up
• Outlook PST repair
• Shared drive mapping
• New joiner laptop setup
• Resigned employee data backup

15. Why Every Corporate Company Needs DigiVista Infotech

Because DigiVista Infotech provides:

✔ Complete IT Outsourcing
✔ 24×7 Remote + On-Site Support
✔ Server, Network & Firewall Experts
✔ Low-cost AMC Plans
✔ Fast Issue Resolution
✔ IT Automation
✔ Cloud Migration Support
✔ Cybersecurity Solutions
✔ CCTV & Access Control Services
✔ Zero-Downtime Operations

DigiVista becomes your full-time IT partner and ensures smooth, secure, and efficient operations.

Conclusion

The responsibilities of a Corporate IT Department are large and complex.
From networking, servers, hardware, software, cloud, cybersecurity, and backup—everything is handled by the IT team.

No business—small or large—can run efficiently without a strong IT partner.

And that’s where DigiVista Infotech comes in.
We offer complete IT services, AMC support, cybersecurity, networking, cloud solutions, server management, and full IT infrastructure handling.